Purchase conditions

PRICES

All our products are inclusive of VAT(Tax). The euro is the currency in which the payment is made regardless of the country in which the purchase is made.

YOUR ORDER

If you have any questions about how to process your order you can check the "How to Buy": in 3 easy steps you can process your purchase. The first step is to register as a customer, once provided their data and in order to provide better service, you will have your account and is no longer necessary to provide them again in the following purchase. If you want to modify some of these data you must go to "Your Account".

PAYMENT METHODS

You can choose from the following payment methods:

- Credit Card (VISA, VISA ELECTRON, 4B, AMERICAN EXPRESS, MASTERCARD)

- Bank Transfer

We guarantee the security and confidentiality whatever payment method you choose.

In the case of credit card system is similar to that used by an ATM or a purchase in a physical store, ie your data is transmitted directly to your bank, that´s who accepts or rejects the payment, at no time delimet.com can get and therefore retain them.

If you choose to pay by bank transfer, we will send you an email with the information of the bank account to which you must make the transfer, at the moment we receive your bank receipt will proceed to send your purchase.

CHANGES AND RETURNS

ByAll products are purchased in www.delimet.com could be return within 7 working days from receipt of requested by the customer. To return a product must be returned in their original packaging and in perfect conditions. However, transport costs of returning the product will be charged to the customer. Once  we have received the product and we have verified your correct state we return your money in the same way you made your purchase. For more information contact info@delimet.com or (+34) 93 650 26 26

In the case of receiving a damaged product by the shipping, must be reported within 24 hours receipt, for this we recommend that you check the status of the purchase at the same time of receipt, proceed to change as soon as possible, completely free for customers (including shipping charges, which shall be borne by Delimet).

DELIVERY PRICES

Shipping charges in Spain: 5,00€

Shipping charges in Europe: 20€

Free shipping in Europe for order 200€ or higher


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